The purview of enterprise mobility With nearly one-third of the global population under lockdown, businesses are struggling to adapt to the new normal. Large scale travel restrictions and quarantines are posing challenges for businesses across the world to continue...
IT innovation generally is concerned with the use of technology in several ways to…
Digitization of financial services, with RPA being a big slice of that, is the need of the hour post COVID-19. 69% of customers are now preferring their entire financial life cycle on digital channels and 80% of customers are willing to switch financial institutions...
In the ever-evolving business ecosystem, the search for new ways to improve customer service never ends and voice bots have emerged as a new approach to interactive customer support. Voice bots have been around for a number of years, but they are increasingly making...
The banking industry is getting faster, secure, and reliable with the rise of digital banking solutions, cryptocurrencies, mobile payments, and other advanced technologies. One such technology adoption that is growing exponentially over the past few years in the...
Customer service chatbots are an innovative way to provide customer service in today’s digitally connected world. Customer Service Chatbots can help your business grow and thrive by providing a better customer experience while saving significant time and money. They...
As the healthcare industry is always looking for ways to make their services better for patients, chatbots are quickly becoming more and more prevalent in healthcare settings. Healthcare chatbot offers instant access to information without having to wait on hold or...
RPA, or Robotic Process Automation, is a technology that helps businesses to automate repetitive tasks. As organizations try to meet the demands of the business environment during COVID-19, Business Process Automation (BPA) and RPA are becoming increasingly important...
Robotic Process Automation and Business Process Automation in Healthcare The healthcare industry is still reeling from the impact of the COVID-19 pandemic. As one of the most regulated and busy industries, healthcare institutions are faced with a growing number of...
The success of any business lies primarily in the hands of its customers. Regardless of how fine the products or services are, when it comes to the market, especially its durability in the market, customers have the final say. They decide and dictate what products and...