In the ever-evolving business ecosystem, the search for new ways to improve customer service never ends and voice bots have emerged as a new approach to interactive customer support. Voice bots have been around for a number of years, but they are increasingly making...
The success of any business lies primarily in the hands of its customers. Regardless of how fine the products or services are, when it comes to the market, especially its durability in the market, customers have the final say. They decide and dictate what products and...
After the COVID-19 pandemic, businesses have never remained the same. Both independent and dependent aspects of them, including their business models, their method, and mode of operations, have changed and continue to change at an increasing pace. One wouldn’t be...
One of the most talked-about technologies in recent years is RPA or robotic process automation. It is expanding rapidly across industries such as finance, insurance, legal, manufacturing, and utilities to automate burdensome, time-consuming activities. Owing to the...
The Health Insurance Portability and Accountability Act, commonly known as HIPAA is crucial to the healthcare industry now more than ever. Reviewing HIPAA compliance checklist 2021 is important to ensure your organization complies with HIPAA requirements for the...
The recent global health crisis has served as a de facto catalyst for establishing the value of cloud computing and led to accelerated adoption. Cloud productivity software can help businesses including small businesses to cut costs, better manage the workforce and...
