The internet is one platform which truly democratizes the flow of ideas, thoughts, opinions and all other forms of communication. It has truly made the world a smaller place and placed it in the palm of our hand. Even though the medium has become a staple source of...
BPO & IT Managed Services
Major decisions taken prior to outsourcing business practices
Outsourcing is defined as the practice wherein a firm entrusts another firm to carry out one of its operational functions. Firms do this in order to focus better on other areas of business that need attention. This practice has gained a lot of prominence over the past...
How to effectively control managed services
Managed Services can be defined as an extended definition of outsourcing. It includes involving a third party and entrusting them with the responsibility of implementing one of the company’s allied functions. Few of the most common services include remote monitoring...
Conducting a benchmarking examination of analytical tools for client
One of the Midwest's biggest nonprofit food banks located in 4 states, serves over 35,000 meals a week and operates direct distribution programs. The organization contracted Intone to conduct a benchmarking examination of analytical tools to develop and implement a...
Providing a system for centralized data for client
Our client, a US university, collects data from various sources for several of its schools of study. The data includes information about students, clinical sites, faculty, and employment opportunities. The amount of data was overwhelming and not always accessible...
Examination of internal operating effectiveness of healthcare client
The healthcare companies are balancing the quality and cost of care while serving a rapidly ageing population and rising healthcare costs in the midst of increasing regulatory pressure and global competition. Our client embarked on an aggressive benchmarking...