Measurement is vital to drive performance and, as the saying goes, “what gets measured gets managed.” Selection of measures should be presided over carefully and then those measures need to be connected to positions in the organization structure through formal...
CRM or Customer Relationship Management is a strategy for managing an organization’s relationships and interactions with customers and potential customers. A CRM system enables companies to stay connected to customers, streamline processes, and boost profitability....
The foremost example of integrating Cloud computing services with ERP IS Cloud ERP, a type of enterprise resource planning (ERP) software that is hosted on a cloud computing platform, rather than on-premises within an enterprise's own data center. Unlike on-premises...
In this era of rapid digital transformation, new technologies have created opportunities and created challenges, fundamentally changing the face of customer experiences, operating models and the work environment. While the scope, scale, and complexity of business...
ERP is an acronym for Enterprise Resource Planning, but even its full name doesn't shed much light on what ERP is or what it does. ERP software integrates functions including inventory and order management, accounting, human resources, customer relationship management...
Change is the fuel that drives improvement, innovation, evolution and viability. Customers and markets are rapidly evolving and if businesses don’t follow suit, they may fall behind and deteriorate. However, even with this reality, change is often endorsed by the few...
Microservice architecture, or simply microservices, is a distinctive method of developing software systems that focuses on building single-function modules with well-defined interfaces and operations. The trend has gained popularity in recent years as enterprises look...
IT innovation generally is concerned with using technology in new ways to improve the efficiency of the organization and align them with business goals. In today’s fast moving life trends in any space appear and disappear in the blink of an eye. However, there are a...
Enterprise Mobility refers to an approach wherein any employee can do his/her work from anywhere by the use of different types of applications and devices. The term is more often used to refer to mobile devices such as Smartphones or Tablets which are used for the...
Outsourcing is defined as the practice wherein a firm entrusts another firm to carry out one of its operational functions. Firms do this in order to focus better on other areas of business that need attention. This practice has gained a lot of prominence over the past...