From finance, tax, HR, and IT to supply chain, regulatory compliance, and customer service, every organizational function is continuously being made more efficient and streamlined by robotics. We're not talking about companion or industrial robots here; rather, we're...
Robotic Process Automation (RPA) is a software technology that facilitates the development and management of software that simulate human actions while interfacing with digitized systems and software. It is presently making big strides in bolstering and...
Chatbots and conversational AI are not the same things even though they seem highly related to one another. Albeit used interchangeably, there are few differences between the two technologies. In this article, we will discuss the distinction between conversational AI...
Robotic process automation has taken the world by storm. The concept of automating routine and mundane activities to save time, and free up the workforce is nothing short of a revolution that has now become an indispensable part of corporations worldwide. A study...
Robotic process automation, albeit being revolutionary in and of itself, is not a novel concept that was recently discovered. Organizations have always looked for means to improve their operational efficiency and RPA has helped them greatly towards this cause....
The COVID-19 pandemic severely affected the healthcare industry as a global shortage of professionals such as doctors, nurses, and other healthcare workers were observed. The solutions to this problem came in the shape of technological reforms and numerous policies...
Conversational AI solutions can help improve customer experience and enhance customer satisfaction by automating conversations. As per the Salesforce State of Chatbots Report 2018, 69% of consumers prefer to use chatbots because of the speed and ease of communicating...
Conversational AI is rapidly turning into the most popular technology in the field of Artificial Intelligence. A survey by Uberall reported that 80% of consumers who have engaged with a chatbot report it as a positive customer experience. With more and more companies...
As newer and more advanced technologies hit the market, differentiating between them becomes harder. This is especially true if you’re new to the market. While many of these technologies might seem similar in certain ways, there are key differences. The main...
Artificial Intelligence (AI) is one of the next big steps in technology to achieve operational optimization. It refers to the programming of machines to simulate human intelligence. These machines are programmed to think and mimic action as humans do. One of the...