For a considerable period of time, the general public has been raising concerns about the use of their private data without their consent and the safety of that data in the digital space. Reports of private information being leaked on public platforms or being sold for money are fairly common these days and that beckons a question of ‘Whom to trust?’
This poses a major issue for businesses across industries as an erosion of trust would translate into the loss of customers and loss of goodwill in the market. In such a scenario it becomes the prerogative of business to instill that trust back into the people.
Firms have woken up to the concerns of the public and are instituting measures in their operations to enable more transparency in their operations and providing more control to people with regards to their data. The recently implemented GDPR compliance regulations are a step in the correct direction.
The process of enabling information security begins with the top level management who needs to work out issues like strategic alignment, organizational and process setup, communication, culture and technical measures.
In a firm with strong information security, the corporate culture influences people to take responsibility for the protection of data and the realization that security is the ultimate business enabler.
Culture has a huge role to play in this scenario. Some of the best practices of the industry include the commitment of top-level managers and freedom to mid-level employees to freely report misappropriation of data without the fear of punishment.
Trust is what keeps society connected to the economy and trust can only be gained by displaying integrity of products, services, operations and information.