Contract: DIR-CPO-6074🔗
Deliverables-Based IT Services (DBITS)
We’re honored to be a trusted technology provider under the Texas Department of Information Resources (DIR) contract. Supporting public sector innovation with reliable and compliant IT solutions.
Application Development, Modernization, upgrade, maintenance, Integration, ERP Implementation
- Application Development
We design and deliver new applications across mainframe, server, cloud, and web. - Application Maintenance & Support
We troubleshoot, enhance, secure, and optimize legacy and production applications to ensure reliability, performance, and continuous improvement. - Legacy modernization
We upgrade and migrate legacy applications to modern technologies—whether you need a straight conversion or added functionality—and support your organization through the smooth adoption of new enterprise solutions. - Technology modernization & transformation
Our transformation services span application portfolio assessments, technology evaluations, and business case development. We manage the full journey—planning, analysis, POCs, implementation, integration, data migration, documentation, development, support, and training. Effective transformation includes ROI tracking, benchmarks, and milestone-based progress. - Agile Implementation & Delivery Framework
We support Agile delivery models by aligning project deliverables and milestones with an approved sprint schedule and governance framework. Our approach ensures transparent planning, communication, implementation, monitoring, and approval across all projects phases. - ERP Modernization & Integration Services
We provide end-to-end ERP services that automate and integrate core back-office functions—including financials, human resources, and asset management—through modular, highly configurable systems. Our offerings include business process reengineering, system enhancements, full implementations, data conversion, and comprehensive user training to ensure seamless adoption and long-term success.
Project and Program Management
- a.1 Project Management Services*
We manage programs by coordinating multiple related projects to achieve strategic objectives. Our services include:
– Establishing program governance and alignment with organizational strategy.
– Managing interdependence, risks, and resources across projects.
– Tracking benefits realization and ensuring value delivery.
– Providing executive reporting and stakeholder communication at the program level.
- a.2 Change Management Services*
We integrate change management practices to ensure smooth adoption of new systems, processes, and technologies. Our services include:
– Change Readiness Assessments: Evaluating organizational preparedness for transformation.
– Stakeholder Engagement: Identifying impacted groups and tailoring communication strategies.
– Training & Enablement: Delivering user training, knowledge transfer, and support.
– Resistance Management: Addressing concerns, building buy‑in, and reinforcing adoption.
– Sustainability: Embedding changes into organizational culture with continuous improvement practices.(*Our project and program management services are guided by PMI’s PMBOK® standards and PMP® best practices.)
b. Project delivery approach and framework
Our Project Delivery Framework provides required templates, instructions, and guidance to ensure major information technology projects are successfully delivered and compliant with statutory requirements. It applies to major information resources projects over $5 million, with PM Essentials templates available for smaller projects.
Step 1: Initiate
In this step, you will define your project’s scope and budget.
– Business Case
– Business Case Workbook
– Statewide Impact Analysis
– Technical Architecture Assessment
Step 2: Plan
In this step, you will finalize the scope, budget, schedule, and deliverables of your project. You’ll also create plans to guide the project through execution and closure.
– Project Plan
– Acquisition Plan
Step 3: Execute
In this step—typically the longest—you will build the project’s deliverables and present them to the project sponsor for sign off.
– Contract Amendment & Change Order Approval
Step 4: Monitor and Control
In this step, you will track, review, and regulate your project’s progress. Once your project begins, you will use the required Monitoring Report to document the project’s status. You’ll deliver this report to the QAT on a schedule the QAT determines—e.g., every month, once per quarter, etc.
– Monitoring Report
Step 5: Closing
In this step, you’ll determine what went right, what went wrong, and what lessons you can learn for your next project. Use this document to compare the results of your project to what you initially outlined in Step 1.
The Quality Assurance Team (QAT) reviews submissions, monitors project progress, and reports to state leadership. Annual QAT reports highlight risks and lessons learned across agencies.
– Post‑Implementation Review of Business Outcomes
c. Other services we offer are below, but not limited to:
i) Business case development;
ii) Statewide impact analysis;
iii) Cost–to–benefit analysis;
iv) Risk assessment;
v) Stakeholder management;
vi) Organizational change management;
vii) Strategic planning;
viii) Program assessment; and
ix) Agile development, training, coaching.
About DIR
The mission of the Texas Department of Information Resources is to serve Texas government by leading the state’s technology strategy, protecting state technology infrastructure, and offering innovative and cost-effective solutions for all levels of government. Visit DIR at https://www.dir.texas.gov.
Contract Information
DIR contract number: DIR-CPO-6074
Vendor ID: 1202198385
Contract effective date: 11/03/25
Contract expiration date: 11/03/30
How to Obtain Quotes and Place Orders through Intone's Contract Number DIR-CPO-6074
1.
Begin Your Engagement
Contact Intone’s DIR representative to initiate the process. We’ll help you identify the right service model for your needs – whether staffing, project‑based, or full IT solution.
2.
Collaborate on Requirements
Work with Intone to define your project’s scope, including objectives, roles, deliverables, schedules, compliance needs, and budget.
3.
Draft the Statement of Work (SOW)
Use the official DIR SOW template and include all key components: scope, deliverables, service levels, schedule, and acceptance criteria.
DIR SOW Resources
4.
Submit for DIR Review (State Agencies Only)
Texas state agencies, excluding higher education, must submit both draft and final SOWs to DIR for approval before procurement. Local governments, K–12, and out-of-state entities are exempt.
Note: Per Texas Government Code §2157.0685, state agencies must submit SOWs over $50,000 to DIR for review and signature before vendor engagement or payment.
5.
Finalize Pricing & Terms
Upon receiving the Statement of Work (SOW), Intone will provide a formal written response detailing the proposed approach, and will work with the customer to finalize pricing and service terms in full compliance with the DIR requirements.
6.
Issue Purchase Order (PO)
Contact Intone’s DIR representative to initiate the process. We’ll help you identify the right service model for your needs – whether staffing, project‑based, or full IT solution.
7.
Service Delivery Begins
Upon PO receipt, Intone will begin service as outlined in the approved SOW.
Warranties and Return Policies*
Warranty and return policies do not apply to DIR Contract DIR‑6074, as this contract covers services only. No physical goods or hardware are sold under this agreement.
Intone Networks delivers IT services through DIR Contract DIR‑6074 under the Texas Department of Information Resources (DIR) Cooperative Contracts Program. Services offered under this contract include application development, maintenance, and support; technology upgrade, migration, and transformation; enterprise resource planning (ERP); and project and program management. This is a services-only contract—no hardware or software may be sold through it.
DIR Contract DIR‑6074 helps public organizations streamline procurement by eliminating the traditional RFP process and accelerating access to high-quality IT services. The contract is available to Texas state and local governments, public education institutions, and other eligible public entities in and outside of Texas. Resellers are not authorized under this contract.
To learn more, visit the DIR Cooperative Contracts Program.
Contact
Account Manager : Ashok Panigrahi
Phone: +1 732 688 8893
Email: ashok@intone.com
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