As Web accessibility continues to gather importance and attention, the focus is now shifting to provide a greater emphasis on being placed on making the system-wide, rather than individual, changes in our efforts to create a more accessible world. During the early...
Thought Leadership
CAFM: A brief introduction
Computer Aided Facilities Management (CAFM) is a software which provides managers with administrative tools and the ability to track, manage, report, and plan facilities operations. It consists of creating and utilizing Information Technology (IT)-based systems in the...
A look into the future of IT infrastructure
As traditional businesses gradually mold themselves according to the realities of the new machine age, the implications of IT are boundless. The primary differentiator for a successful business today is dependent on the readiness of its IT infrastructure. An...
Information security as a tool to develop trust
For a considerable period of time, the general public has been raising concerns about the use of their private data without their consent and the safety of that data in the digital space. Reports of private information being leaked on public platforms or being sold...
Assessing the effect of information security practices
What is the best way to measure information security risk? The best way is to focus specifically on the vulnerabilities in the systems and applications, a little like measuring the health of human beings through processes like magnetic resonance imaging, blood...
GDPR compliance: A brief introduction
General Data Protection Regulation (GDPR) is a set of regulations which necessitates firms to protect the data and privacy of its clients with respect to the transactions that these firms undergo with these clients. Any non-compliance in this regard on part of...
Creating value through web accessibility
The internet is one platform which truly democratizes the flow of ideas, thoughts, opinions and all other forms of communication. It has truly made the world a smaller place and placed it in the palm of our hand. Even though the medium has become a staple source of...
Measuring the effectiveness of professional services
Measurement is vital to drive performance and, as the saying goes, “what gets measured gets managed.” Selection of measures should be presided over carefully and then those measures need to be connected to positions in the organization structure through formal...
CRM as a customer retention tool
CRM or Customer Relationship Management is a strategy for managing an organization’s relationships and interactions with customers and potential customers. A CRM system enables companies to stay connected to customers, streamline processes, and boost profitability....
Cloud-ERP integration
The foremost example of integrating Cloud computing services with ERP IS Cloud ERP, a type of enterprise resource planning (ERP) software that is hosted on a cloud computing platform, rather than on-premises within an enterprise's own data center. Unlike on-premises...