DIR Contract: DIR-CPO-6074 Active

Deliverables‑
Based IT Services

We’re honored to be a trusted technology provider under the Texas Department of Information Resources (DIR) contract. Supporting public sector innovation with reliable and compliant IT solutions.

Explore Services DIR Portal
Intone IT services team

Services

Application Development, Modernization, Upgrade, Maintenance, Integration, ERP Implementation

Application Development

Create custom applications built for integration, security, and growth. Intone develops enterprise-grade solutions that streamline operations and support your evolving business needs.

Legacy Modernization

Every legacy system tells the story of past success, but it shouldn’t define future possibilities. Intone helps organizations modernize critical applications, reduce complexity, and create a foundation for future growth.

Application Maintenance & Support

We troubleshoot, enhance, secure, and optimize legacy and production applications to ensure reliability, performance, and continuous improvement.

Technology Modernization & Transformation

Our transformation services span application portfolio assessments, technology evaluations, and business case development. We manage the full journey—planning, analysis, POCs, implementation, integration, data migration, documentation, development, support, and training.

ERP Modernization & Integration Services

We provide end-to-end ERP services that automate and integrate core back-office functions—including financials, human resources, and asset management—through modular, highly configurable systems.

Agile Implementation & Delivery Framework

We support Agile delivery models by aligning project deliverables and milestones with an approved sprint schedule and governance framework. Our approach ensures transparent planning, communication, implementation, monitoring, and approval across all project phases.

Project and Program Management

Project Management Services*

We manage programs by coordinating multiple related projects to achieve strategic objectives. Our services include:

  • Establishing program governance and alignment with organizational strategy.
  • Managing interdependence, risks, and resources across projects.
  • Tracking benefits realization and ensuring value delivery.
  • Providing executive reporting and stakeholder communication at the program level.

Change Management Services*

We integrate change management practices to ensure smooth adoption of new systems, processes, and technologies. Our services include:

  • Change Readiness Assessments: Evaluating organizational preparedness for transformation.
  • Stakeholder Engagement: Identifying impacted groups and tailoring communication strategies.
  • Training & Enablement: Delivering user training, knowledge transfer, and support.
  • Resistance Management: Addressing concerns, building buy-in, and reinforcing adoption.
  • Sustainability: Embedding changes into organizational culture with continuous improvement practices.

Five Steps

of the Project Delivery Framework

1

Initiate

In this step, you will define your project’s scope and budget. – Business Case – Business Case Workbook – Statewide Impact Analysis – Technical Architecture Assessment

2

Plan

In this step, you will finalize the scope, budget, schedule, and deliverables of your project. You’ll also create plans to guide the project through execution and closure. – Project Plan – Acquisition Plan

3

Execute

In this step—typically the longest—you will build the project’s deliverables and present them to the project sponsor for sign off. – Contract Amendment & Change Order Approval

4

Monitor and Control

In this step, you will track, review, and regulate your project’s progress. Once your project begins, you will use the required Monitoring Report to document the project’s status. – Monitoring Report

5

Closing

In this step, you’ll determine what went right, what went wrong, and what lessons you can learn for your next project. Use this document to compare the results of your project to what you initially outlined in Step 1.

Project delivery approach and framework

Our Project Delivery Framework provides required templates, instructions, and guidance to ensure major information technology projects are successfully delivered and compliant with statutory requirements. It applies to major information resources projects over $5 million, with PM Essentials templates available for smaller projects.

Post‑Implementation Review of Business Outcomes

The Quality Assurance Team (QAT) reviews submissions, monitors project progress, and reports to state leadership. Annual QAT reports highlight risks and lessons learned across agencies.

– Post‑Implementation Review of Business Outcomes

Other services we offer are below, but not limited to

Business case development Statewide impact analysis Cost‑to‑benefit analysis Risk assessment Stakeholder management Strategic planning Organizational change management Program assessment Agile development, training, coaching

Obtain Quotes

How to Obtain Quotes and Place Orders through Intone’s Contract Number DIR-CPO-6074

1

Begin Your Engagement

Contact Intone’s DIR representative to initiate the process. We’ll help you identify the right service model for your needs — whether staffing, project‑based, or full IT solution.

Begin your engagement with Intone DIR services

2

Place Your Order

Submit your Statement of Work (SOW) referencing contract DIR-CPO-6074. Our team will provide a detailed quote and begin the engagement once the SOW is approved.

Place your order through DIR contract

Mission of DIR

The mission of the Texas Department of Information Resources is to serve Texas government by leading the state’s technology strategy, protecting state technology infrastructure, and offering innovative and cost-effective solutions for all levels of government. Visit DIR at https://www.dir.texas.gov.

Note: for obtaining quotes and placing Purchase Orders
(Required – reference DIR contract number DIR-CPO-6074)

Resources

Deliverables-Based Information Technology Services (DBITS) Statement of Work Guide Statement of Work Sample Texas DIR Cooperative Contracts

Contract Information

DIR contract number: DIR-CPO-6074
Vendor ID: 1202198385
Contract effective date: 11/03/25
Contract expiration date: 11/03/30

Warranties and Return Policies*

Warranty and return policies do not apply to DIR Contract DIR‑6074, as this contract covers services only. No physical goods or hardware are sold under this agreement.

Intone Inc, delivers IT services through DIR Contract DIR‑6074 under the Texas Department of Information Resources (DIR) Cooperative Contracts Program. Services offered include application development, maintenance, and support; technology upgrade, migration, and transformation; ERP; and project and program management. This is a services-only contract.

DIR Contract DIR‑6074 helps public organizations streamline procurement by eliminating the traditional RFP process. The contract is available to Texas state and local governments, public education institutions, and other eligible public entities. Resellers are not authorized under this contract.

To learn more, visit the DIR Cooperative Contracts Program.

Visit Program

Account Manager: Ashok Panigrahi

Phone: +1 732 688 8893
Email: ashok@intone.com